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Opportunities to Serve as Export Management Coaches (EMC) to support Sri Lankan SMEs

Start Date :   End Date :   Salary :  


The International Trade Centre (ITC) headquartered in Geneva has a unique mandate in the United Nations system to promote increased competitiveness of small-and-medium enterprises (SMEs) in developing, transition and least developed countries, and assisting them to better use trade as a platform for growth, development and employment creation.

ITC in collaboration with the Government of Sri Lanka is implementing the four-year EU – Sri Lanka Trade-Related Assistance Project, funded by the European Union (EU), aiming at strengthening Sri Lanka’s inclusive trade-led growth and regional integration through increased trade competitiveness of Sri Lankan SMEs in regional/SAARC and EU markets.

As a component of this project, ITC, in collaboration with the Ceylon Chamber of Commerce (CCC), will offer on-the-job coaching and advisory services on export management procedures to selected Sri Lankan SMEs. The objectives of each coaching mission will be to assist selected companies to review their internal organization and internal processes with a view to improve their export management administrative practices and reduce their transaction costs.

To deliver this activity, ITC wishes to recruit ten national consultants in Sri Lanka acting as Export Management Coaches (EMCs) responsible to provide on-the-job coaching and advisory services to SMEs. ITC and CCC will strengthen the capacity of EMCs t through:

  • Provision of an “on-the-job coaching manual”;
  • Participation to one on-the-job “pilot” coaching mission led by an international expert.

ITC wishes to provide on the job coaching to at least 50 SMEs during the project period (up to 2020) and expect EMCs to continue to offer coaching services to SMEs after the project period on a commercial basis.


Eligibility Criteria


The national consultant will have the necessary expertise and experience to complete this assignment, such as:

  • Strong understanding of international trade and Sri Lankan export procedures in particular
  • Strong understanding of business management practices and business operations
  • Strong logical and problem-solving skills
  • Strong communication skills and ability to build trust with different audiences
  • Commitment to dedicate 3 to 5 weeks a year to this initiative until 2020 included



Master’s degree in international business management, economics, organizational management, international development or related field.


The national consultant is expected to have a minimum of ten (10) years of relevant experience in the matters that are the object of this consultancy:

  • Experience in the shipping department of a multinational company
  • Or Experience in an exporting SME
  • Or Experience in a customs brokerage company or in a freight forwarding company
  • Or Experience in business management
  • Experience in internal audit or consultancy would be an asset
  • Experience in training and coaching would be a plus


Fluency in spoken and written English. Fluency in Sinhalese and/or Tamil.

Candidates with above skills and experience interested in working as Export Management Coaches with the EU – Sri Lanka Trade-Related Assistance Project are kindly requested to forward their CVs with a motivation letter highlighting their capability to serve as EMCs to Ms. Manori Dissanayake (manori@chamber.lk) on or before 20th February, 2018. Terms of reference for EMCs with detailed description of their duties, responsibilities and coaching process can be accessed here.

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